Quakers & Business Gathering and AGM 2019 – Strategy Day

The Strategy Day is an opportunity to: Explore what Q&B does now. Help shape its future with plans on how it can best support both its members and further abroad.

Quakers and Business Group promotes Quaker values and principles in business and the workplace. It provides a supportive network for those upholding these principles, researches into ethical business practices and runs events.

  • learn more about the work Q&B are currently supporting
  • hear the results of the annual survey
  • share values and priorities
  • build community and network
  • shape future priorities and goals

Full details and ways to pay on: https://qandb.org/gathering-2019

Q&B’s AGM will be held at lunchtime after networking time.

Face to Face with some of London’s cleaners

Clean for Good is a cleaning firm with a difference.

I was delighted to attend the preview evening for this exhibition at St Sepulchre’s Church, Holborn Viaduct, London, EC1A 2DQ. It opens formally on Monday and will be open Monday – Thursday 11am – 2pm until the end of August 2019.

This is a selection of specially commissioned black and white portraits of some of Clean for Good’s cleaners and account mangers. There are eleven portraits so about a quarter of their current workforce.

There was laughter as the various staff members admired the photos and read each other’s bios – commenting on things they were learning about each other.

Cleaning choices are some of the ways you can live our your values as an ethical consumer. I talked about this back in the Quaker A-Z: C is for Choices.

Ethical Employment

Clean for Good strives to be London’s best cleaning company – and was recently recognised as a NatWest Top 100 Social Business 2019. Not bad for its second year in business!

The cleaners are employed direct – with full employment benefits, including pension, holiday and sick leave. As a customer, I like that Clean for Good are responsive and able to find alternative cleaners where necessary. Including recruiting in an area where they didn’t currently have a cleaner.

So, if you are looking for a cleaner, and want to be certain that are treated well by their employers including being paid the London Living Wage, then have a look:

cleanforgood.co.uk

I hope the idea spreads to other places. All people deserve to be treated with respect!

If you are in central London this summer why not pop in and come face to face with some of the cleaners of London?

The Quaker Business Method: How It Works Is Why It Works

blue head outline with whirling circles and lines.

At the 2018 Quakers & Business Conference Peter Cheng gave some very well received talks on his research into the Quaker Business Method and Cognitive Science.

The talks led to another event held in Birmingham, sponsored by the Quakers and Business Group and hosted by Anthony Collins Solicitors LLP.

The videos are now available and can be watched on the Q&B You Tube channel, or on the Q&B site resources page.

Social Enterprise Day 2018

hands treeAlthough Mindful Business Services is a limited company for profit, we specialise in working with charities and social enterprises.

Thursday 15th November 2018 is Social Enterprise Day. This is a global event run by Social Enterprise UK, that highlights the valuable difference that social enterprises make to peoples’ lives.

Social enterprises can address poverty, tackle climate change and ultimately build a fairer economy… It can also produce some rather delicious cakes: https://www.friendshouse.co.uk/news/friends-house-supports-douglas-house-project-and-loves-their-cakes

This year the Social Enterprise Day is using the hashtag #WhoKnew.

Trust and Integrity in Business – which questions do we ask? And of whom?

Quakers & Business Annual Conference 2018: Wednesday 5th December 2018, at Friends House, 173-177 Euston Road, London, NW1 2BJ. 9:30am to 4:30pm.

Please click here for a detailed programme including a description of the stream and speaker options.

Who is this for? Anybody in the world of business, owners, managers, employees, public and third sector, students of the world of business and work, anyone who wishes to apply the principles of trust and integrity to their organisation.

What will you take away? A fresh breath of insight into what you can do individually and collectively to create a better world, one where fear and concern is replaced with inspiration and verve to find out much we can do for the good of all.

Please sign up by visiting https://qandb.org/qbc18
Bursaries are available.

Society of Virtual Assistants Survey 2018

2015 07 17 Colourful pencil sharpeningsVirtual Assistant

I’m often asked by clients, where do I get my information about rates and other virtual assistants? One of the biggest answers is from here: The Society of Virtual Assistants (SVA) 9th annual survey. To read about how I define VA, read the home page, and if you are wondering how it all works – I have a page for that too!

The research was released last week and copies of the report are now available to buy from this link.

SVA Survey v9

To make it statistically valid, they needed at least 10% of the industry surveyed – which they calculated as 2,333 VAs working in the UK. However, it can be hard to calculate the total number of VAs in the UK. So many are classified as separate industries such as secretary, bookkeeper, marketing consultant – or even charity management consultants such as myself!

To quote the SVA’s blurb:

SVA’s annual survey designed to take a snapshot of the UK VA industry answering business critical questions like: How much can I charge? What will I earn as a VA? What are the most effective marketing strategies? What services are most popular? Which training programmes deliver the best value for money?

So, if you have ever wondered about using a VA, or what a VA could help you with – have a look at the survey, or at the SVA website. It was good to see that I’m not alone in having worked as a VA for over five years, and have no plans to stop any time soon.

(Facts taken from the survey linked above)

Quaker Leadership – Quaker & Business Gathering ’18

hans-peter-gauster-252751-unsplash
hans-peter-gauster-252751-unsplash

Quaker & Business

Tickets are now available for the Quaker & Business Gathering 2018.

Date & Time: Saturday 30th June 2018, 9am – 5pm
Location: Friargate Quaker Meeting House, Friargate, York YO1 9RL

This year’s theme is Quaker Leadership, and as one of the planning committee I’m delighted that we’ve been able to get three really interesting speakers.

A provocative and creative opportunity to explore the links between leadership of organisations and people, and Quaker experience and values of leadership amongst our worshipping communities.

You can see the full programme for the day, and how to buy tickets on the Q&B website.

Bursaries are available – please contact the clerks of Q&B for more details.

Looking forward to this – it will be an interesting day!

Building Peace Together

Building Peace Together a Practical Resource

Quaker Council for European Affairs (QCEA) has produced a useful report with practical resources:

The visibility of violent conflict from all over the world in our daily digest of news and media creates a sense that violence – or the threat of violence – is ever-present, when in fact, it is peace that is the norm. Building Peace Together makes the case for peacebuilding and provides a myriad of tools that can be used by actors across the board.

Download a copy to read, which includes 40 tools and 80 examples of nonviolent peacebuilding, and then try out the resources suggested.

Who are QCEA?

The Quaker Council for European Affairs was founded in 1979 to bring a vision of peace, justice and equality to Europe and its institutions. QCEA advocates for nonviolent approaches to conflict resolution, the intrinsic equality of all people everywhere, and a sustainable way of life for everyone so that the one Earth we share can support us all.

You can find out more at their website: http://www.qcea.org/ They’ve just issued this year’s epistle where they say:

QCEA is working from a vision with specific goals to create change politically and culturally, focusing on the two main programmes of Human Rights and Peace. The reports on child immigration detention, and hate speech in online news comment sections bring ethical substance to debate within the EU. Work in quiet diplomacy, networking, coordinating with other organisations, and cultural activities make QCEA an important player in Brussels. The results of these activities are sometimes difficult to anticipate, but will resonate in the long-term.

I was sorry to see that they are working on a budget deficit at the moment, and hope their appeal for more funds to support this work will raise enough money for their work to continue.

Fire Alarm – Do Not Touch!

2018 03 fire alarm - do not touch
Photo taken by Dana Rancette, used with permission

Fire!

Fire is a serious risk. However, even if the equipment can be tempting to small people, I don’t recommend telling them taping the control panel shut, or posting signs telling people not to touch the fire alarm.

I suspect those intent on fiddling will ignore the sign. While you definitely don’t want to confuse someone in an emergency situation where they *should* sound the alarm.

Instead have regular fire alarm drills. Give training to your volunteers or employees. Suggest training for anyone else who use your building. You might be able to combine groups and provide training to everyone.

These combined with clear signage, plus the use of appropriate equipment coverings to prevent accidental usage or damage will mean fewer false alarms and give everyone involved more confidence that they know what they are doing if an emergency occurs.

You might also want to read:

https://mindfull.wp-dev.team/fire-alarm-during-meeting-for-worship/

https://mindfull.wp-dev.team/quaker-a-z-k-is-for-knowledge-know-how/

Christian Entrepreneurship

2018 03 11 tree branches b&wA&Q 1 and Christian Entrepreneurship

While I love Advice & Queries 1, “Take heed, dear Friends, to the promptings of love and truth in your hearts. Trust them as the leadings of God whose Light shows us our darkness and brings us to new life.” I had not previously considered it as business advice.

During last week’s Churches & Commerce conference, Richard Frazer, Minister Greyfriars Kirk Edinburgh, gave us some thoughts on approaches to a theology for entrepreneurs.

As a Quaker I try hard to remember that all things are equally sacred – work, play, rest, worship… So I was intrigued by Richard’s comments that he thought the first Apostle Andrew was also an entrepreneur in the way he handled his big opportunity (meeting Jesus) by recognising that:

  • it was an opportunity
  • he wasn’t the right person to handle this alone
  • he knew others who needed to be part of this opportunity

Andrew was humble enough to leave Jesus, and go fetch Simon Peter, but also continued to network and bring people he felt would be useful. Andrew found the boy with the loaves and fishes, for example. Of course he was also a fisherman, so would have been used to networking as part of running a small business. Dealing with clients who wanted to buy his fish as well as the others who worked in the family business, other fishermen, etc.

Money Making as Mission

Yesterday, during Meeting for Worship, ministry was shared about how a childhood prayer asking for ‘G*D’s guidance, love and protection‘, took on a new deeper meaning when the speaker twisted from ‘asking’ to ‘being ready to receive by standing in a place of gratitude for the blessings already received’.

This connected with my musings, over the last few days, about the difference between networks and business plans compared to G*D’s community & plans. A concept mirrored by the interconnectedness of the tree branches lining my view from the room.

I’m often asked how I can see running a business, making money, and working with clients to help them do likewise, as a mission. For me, it depends on where you start.

If you are rooted into a firm foundation of G*D’s love and truth, and are looking at these opportunities as ones where you can make a difference by creating or facilitating a profit, network, etc., that then allows you to work from a place of gratitude and thankfulness, with a quiet certainty that you are following the leadings of G*D for you.

This is very different viewpoint and attitude to one that is only in it for the profit, or personal gain, and leads to different choices. But it does require continual awareness and consideration of which state I’ve slipped into, and a regular drawing back to the centre where I can hear those quiet promptings.

Q&B Conference 2017 ‘Seek unity; uphold difference; find wholeness: Exploring decision-making through Quaker Business Method and other models’

The annual conference was held at Friends House, always a pleasure to spend time there.

The day was very full – with more workshops I wanted to attend than I could, which is always a good sign.

You can read the full minute and report on Q&B’s website: http://qandb.org/qbc17

Priming the Brain

My highlights were a workshop with Claire James from Pivotal Moment on Priming the Brain. Claire talked about the new discoveries in neural science are showing how people can consciously shape their thinking environment, and help them make better decisions.

Charity Governance and the Quaker Business Method

Shivaji Shiva from Anthony Collins Solicitors gave a good overview of Charity Governance and the Quaker Business Method. I’ve done several workshop/seminars exploring and explaining Governance, but it was good to have a specific workshop aimed at Quaker Charity Governance.

Including a quote: ‘Recognition of the fact that good charity governance is difficult to achieve is a useful first step.’ Something to keep in mind, as we struggle to be good trustees and committee members.

Lots of notes to work through – and hopefully a couple of blog posts to come.

General Data Protection Regulations or GDPR

Europe GDPR PD
Image from Flickr, used under Creative Commons license

GDPR – what is it?

The General Data Protection Regulations or GDPR, as it is commonly known, is an EU wide directive that came into law in 2016. You have until May 25th 2018 to be compliant.

It is a complete overhaul of the data protection regulations – and applies to charities as well as businesses.

From https://www.eugdpr.org/

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy. The key articles of the GDPR, as well as information on its business impact, can be found throughout this site.

For Quakers, Friends House staff have just produced some Data Safety guidance: http://quaker.org.uk/our-organisation/support-for-meetings/data-safety

The ICO has also produced a helpful introductory overview, and self assessment documentation.

I’m certain this is the beginning of a learning curve! I’ve booked several training sessions and webinars. Including one run by ACAT who are planning to run several across the UK, find out more at: https://www.acat.uk.com/gdpr.html

  • Did you know about GDPR?
  • Have you done any preparations?

Digital Organization: Let the calendar do the remembering…

2013 10 11 Fri calendar

Calendars are useful – except when the synchronization fails,
although I like the idea of the day above.

Meeting Houses are often run by volunteers. But even if you are a paid member of staff – usually you are fitting managing the maintenance of the building around other more immediate aspects of the work, and it can be hard to ensure nothing slips through the organisational net.

Using a calendar as a planning tool

One way to avoid this happening, is to use a calendar for your reminders.

Create a list of regular to-dos, enter them onto your calendar and (if digital) have a reminder emailed to you. Not only for the task ‘clear gutters’, but for the preparation – ‘get quote’, ‘tell Premises clearing gutters is due’, ‘book window cleaner for gutters’.

If you use a paper calendar you can do a similar thing. But will need to remember to look at the calendar to be reminded, and store the ‘next xxx date’ on a piece of paper added into the back.

You can add in one off tasks as well of course, but the repeating function means you don’t have to wonder when the next PA Testing or roof inspection is due. A quick search and the calendar will tell you, even if that is a couple of years in the future.

Other Benefits

If you use the calendar attached to the generic email, (and hopefully shared booking calendar), that forward planning isn’t lost when the role passes to the next holder.

Share your calendars, so other people can see those reminders as well. This sharing enables you to spread out tasks and responsibilities. Or at least the awareness that these tasks are being dealt with by you.

Creating a Record

When work is done, add a note on the date to create a record.

Search within the calendar for ‘inspection’ or ‘building tour’ and print off the results. This gives an easy report for records – especially useful for Annual or Quinquennial reports.

Once a year’s worth of reminders/work has been completed, why not print off a copy to go in the front of the Minutes book as a visual reminder of the work that will be coming up?

  • What methods do you use to spread out the work, and ensure regular maintenance jobs aren’t forgotten?

You might find these posts useful:

Digital Diaries & Documents

Generic Email Addresses or How to Prevent Memory Loss

K is for Knowledge & Know How

Flowers in Meeting for Worship

2014 09 28 new meeting

  • Do you have flowers or books on a table in the middle of Meeting for Worship?
  • If you do – what books and who chooses them?
  • Have you worshipped outside?

All of these questions and more are being asked by Peter Duckworth who is coming to the end of a two year Equipping For Ministry (EFM) Course at Woodbrooke Quaker Study Centre. During the course he has developed an interest in the motivations for use of flowers and books in Meeting for Worship. Many Friends are deeply attached to the practice though it is a relatively recent innovation, one not generally used by American Friends and alien to the practice of early Quakers.

As part of his EFM Project, Peter was prompted to find out more about how widespread the practice is and what the experience and understanding of Friends might be. He has developed a short ‘flowers in meeting survey‘ which he asks for Friends to complete – it won’t take long and each answer helps to give a fuller picture.

My current meeting meets in rented accommodation and doesn’t tend to have flowers; many people don’t have a garden to plunder or come by bike. I haven’t noticed any difference in how I settle or worship without flowers – but do enjoy them when they appear.

ACAT Annual Conference 2016

ACAT logo

Responsibility, Impact & Stewardship

This year’s ACAT conference was held Saturday October 15th at Woburn House Conference Centre, London.

Money & Monks, Markets & Monasteries

Our opening address was Br Dr Anthony Purvis, Prior of St Michael’s Priory, Willen, Milton Keynes talking about the relationship between Thomas Merton and Dom James Fox the Abbot of the Abbey of Gethsemani. Stressed at some times as they had very different priorities, while also sharing many similarities – as they joined the same order and lived together for many years.

“What does it mean to live in a world based on money, when you have taken a vow of poverty?”

We were assured that to live in a religious house is not to run away from the world’s problems, but instead to face them in a smaller community. A priory is a place with budget deficits, financial difficulties, problems with contract law etc. It can be hard to deal with such things in association with people only wanting to concentrate on theology.

We must learn to live together or we fail each other. We learn from those we don’t leave.

Money Management

Thomas Merton is often seen as a prophetic voice speaking from the wilderness loved the simplicity of the life he signed up for – sleeping ten to a dorm on straw mattresses, hand cultivating the land, eating very frugally. But he also made a great deal of money for the community – by writing a best seller.

Any money that came in was carefully managed by James Fox (a graduate of the Harvard Business School) to improve the fabric of the building, to mechanise the farming and increase production and to create mail order businesses – diversifying and increasing income streams. Good business sense that enable the religious work to continue and grow – by the time of Thomas Merton’s death new buildings were needed to hold all the incoming monks.

Two very different viewpoints and priorities, but the two were also brothers in spirit. When James Fox became the Abbot he insisted that Thomas Merton heard his confessions and when dying, asked to be buried next to Thomas Merton.

This was an inspiring set of thoughts and several on our table said we were going to do more reading – It reminded me of the Parker J Palmer passage in Qf&P 10.19

In a true community we will not choose our companions, for our choices are so often limited by self-serving motives. Instead, our companions will be given to us by grace. Often they will be persons who will upset our settled view of self and world. In fact, we might define true community as the place where the person you least want to live with always lives!

Parker J Palmer, 1977

Workshops, Advice & AGM

This year’s conference format included a brisk AGM, plus several workshops – separated into large or small church streams.

From the chat around our table and others both streams were well done, with interesting presenters, thoughtful answers and useful tips.

There was advice on employment, financial matters, information about Churches impacting on the community and the setting up of the Churches’ Mutual Credit Union, low cost property loans for churches, information on applying for grants – from a list available on parishresources.org.uk or through your local authority community fund, plus stewardship and the raising of funds.

I’ve come away with several pages of notes, some items to do research on and a pack of material to sort through over the next few days. A truly worthwhile day – recommended to any other Treasurer or Trustee concerned with financial management.